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blackdir
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« on: December 11, 2009, 09:51:16 AM »

Hello to everybody,

I'm a newbie: I just installed the new 3.0RC2 version by using the opensuse 11 ISO from SF.net.

The installation run fine and I the customer I'm showing it to is quite happy... in just half days the system is already monitoring a couple of XP servers (via the 3.0RC1 agent) and network devices (routers and firewalls using host_alive ICMP module).

I have a couple of questions (please forgive me if they are FAQ: I browsed the available docs but didn't find an immediate answer):

A - I installed pandora 3.0 using English language, but the operator that will use the system at the customer don't speak English... is there a symple way to switch we console language to Italian? (if Italian is not available, is there a file where I can add the italian translation and make it work?)

B - during the installation I got an error related to repond.xml on opensuse repositories (error was related to KDE4). Is it an important error?
Is there a way to fix it? (in other words do you know the proper url that I need to add in to be able to keep updated my system?

C - I'd like to setup emails alert whenever an item stay down for more than 5 minutes. How can I do it? Shall I only modify pandora_server.conf to add my SMTP server or shal I also install postfix/sendmail on opensuse11? After that how can I create a default mail message mentioning name of item down + timestamp and apply it to all the item I'm monitoring?


D - I saw in the screenshots section that is possible to have a map where items are shown in their geographic location. How can I create that?

thanks in advance for your support and patience!

blackdir
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Sancho Lerena
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« Reply #1 on: December 11, 2009, 11:04:05 AM »

Hi blackdir,

A: In latest version (will be the final release) a user could set a different language than the "default" and the italian language will be totally translated. You can get this from our code repository (see development section in pandoramfs.org) or just wait a few days. Final version will be launched BEFORE 2010 for sure.

B: It's a problem on some installs without connetion to internet, nothing to worry, just cannot update the software repo, but there is nothing broken ! :-)

C: One thing is to configure SMTP options (in pandora_server.conf) and other is how to setup the alerts, is not easy because alert system is complex, I can reply you here with a huge post but I think is better you read docs about this, includes screenshots:

http://openideas.info/wiki/index.php?title=Pandora_3.0:Documentation_en:Alerts

I hope this will help

A - I installed pandora 3.0 using English language, but the operator that will use the system at the customer don't speak English... is there a symple way to switch we console language to Italian? (if Italian is not available, is there a file where I can add the italian translation and make it work?)

B - during the installation I got an error related to repond.xml on opensuse repositories (error was related to KDE4). Is it an important error?
Is there a way to fix it? (in other words do you know the proper url that I need to add in to be able to keep updated my system?

C - I'd like to setup emails alert whenever an item stay down for more than 5 minutes. How can I do it? Shall I only modify pandora_server.conf to add my SMTP server or shal I also install postfix/sendmail on opensuse11? After that how can I create a default mail message mentioning name of item down + timestamp and apply it to all the item I'm monitoring?


D - I saw in the screenshots section that is possible to have a map where items are shown in their geographic location. How can I create that?

thanks in advance for your support and patience!

blackdir

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blackdir
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« Reply #2 on: December 11, 2009, 01:01:24 PM »

Hello Sancho,
thanks for your prompt reply.

Regarding A, I'll wait then the final release.

Would it be an upgrade path that doesn't require me to re-add all agents?
As my installation it is just a test for the customer, I'm not interested in keeping the captured data regarding systems (agent) availability... what I'd like to keep is Pandora configurations, such as the agents that I created and their modules. Is there a way to back it up and then re-import?


B: It's a problem on some installs without connetion to internet, nothing to worry, just cannot update the software repo, but there is nothing broken ! :-)


Is it the case? After that error, I saw the system properly downloading data from packman repository... additionally if I try to do a software update (via yast) I get the same error but my internet connections is working fine

Finally, do you have any anser for me also on my D question? ;-P

thanks
 blackdir
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Sancho Lerena
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« Reply #3 on: December 14, 2009, 07:10:57 PM »

To update to final 3.0 version from a 3.0RC version is just, put the code overwritting the old one, without reinstalling or upgrading, in a rpm system something like:

rpm -i xxxxx --force xxxx.rpm

Voilá !

(backing up some .conf first, but nothing more).

Expected date for final release is 22 Dec 2009.
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